Returns Policy

Custom apparel is produced specifically for you from the design, sizes and personalization you approve. Because it can't be resold, custom and personalized items are not returnable for a change of mind, a size ordered in error, or a design that was approved as submitted. Please review sizing and proofs carefully before approving.

If your order arrives with a defect, a production error, shipping damage, or items that don't match your approved order, contact us and we'll review it with you. Please include:

• Your order or inquiry number and team name.
• A description of the issue and which items are affected.
• Clear photos of the issue, the garment label and the packaging if damaged.
• Please keep the items until we've reviewed your report.

Please report issues as soon as possible after delivery. Resolution is decided case by case after review.

Kit damaged in a crash is covered separately by our Crash Replacement Program, which has its own eligibility rules and claim process. It is not part of this returns policy.

See our Shipping Policy and Terms of Service.

Questions about this policy? Email design@sportkraftsportswear.com or contact our team.